Data & Privacy

prk92 Privacy Policy — How We Handle Your Personal Data

This policy explains what personal information prk92 collects when you use the platform, why we collect it, how it is stored and protected, and what your rights are as a player. It covers the website, the Android app, and all account-related activity.

Last updated: January 2026  ·  Applies to all registered prk92 players

Privacy at a Glance

Six Core Principles Behind How prk92 Handles Data

A quick overview before you read the full policy — the six things that define how prk92 treats player data.

We Collect Only What We Need

prk92 collects personal data for specific, defined reasons — account verification, transaction processing, security and platform improvement. We don't collect data speculatively or beyond what's necessary for these purposes.

Your Data Is Stored Securely

Player data is stored on secure servers with access controls and encryption. We apply industry-standard security measures to protect personal information from unauthorised access, alteration or disclosure.

We Don't Sell Your Data

prk92 does not sell personal data to advertisers or third parties for commercial purposes. Data may be shared with payment processors and service providers that operate the platform, under strict data-sharing agreements.

You Have Rights Over Your Data

You can request access to the personal data we hold about you, ask for corrections, request deletion, or ask us to stop using your data for marketing. These rights can be exercised by contacting prk92 support.

We Don't Keep Data Longer Than Needed

Personal data is retained for as long as your account is active and for a reasonable period afterward to meet legal and operational obligations. Once this period ends, data is securely deleted or anonymised.

We Notify You of Policy Changes

If this Privacy Policy is updated in a material way, we will notify registered players through an in-app notification or email. Continued use of the platform after a policy update constitutes acceptance of the revised policy.

This Privacy Policy forms part of your agreement with prk92. By registering an account and using the platform, you confirm that you have read and understood this policy. If you have questions about how your data is handled, contact us at [email protected] before registering.

1Who This Policy Applies To

This Privacy Policy applies to all individuals who visit prk92.win, use the prk92 Android app, or register and maintain an account on the prk92 platform. It covers data collected through all of these channels — the website, the mobile app and any account-related activity including deposits, gameplay, withdrawals and support interactions.

This policy applies to players in Pakistan. By using the platform, you are interacting with prk92 as a player based in Pakistan, and the data practices described here apply to your account and the information associated with it.

If you are accessing prk92 on behalf of someone else, or managing an account for a family member, please be aware that only the registered account holder's personal data falls under the scope of this policy. Third-party access to an account is not supported and is a violation of platform terms.

2Data We Collect

prk92 collects personal data across several categories depending on how you interact with the platform. The following table summarises what we collect and when.

Data Category Examples When Collected
Registration data Full name, date of birth, username, email or phone number When you create your account
Identity verification CNIC or ID document, selfie or proof of address When verification is requested
Payment data JazzCash or Easypaisa account reference, bank account details, transaction history When you deposit or withdraw
Activity data Games played, bets placed, amounts wagered, session timestamps Ongoing while using the platform
Device and technical data IP address, device type, operating system, browser type, app version Automatically on each session
Support communications Email correspondence, chat logs with support team When you contact support
Preferences Notification settings, deposit limits, language preferences When you update account settings

prk92 does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health information or political opinions. The only sensitive data collected is that required for identity verification — specifically government-issued ID — and this is handled with additional security controls.

3Why We Collect It

Data is collected for specific, defined purposes. prk92 does not collect personal information without a clear reason for doing so. The main purposes are:

  • Account management: To create and maintain your prk92 account, verify your identity, and process your login credentials securely.
  • Transaction processing: To process PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and to process withdrawal requests to your registered payment method.
  • Security and fraud prevention: To detect and prevent fraudulent activity, multiple account registrations, money laundering and other prohibited conduct.
  • Responsible gaming: To monitor for patterns that may indicate problem gambling behaviour and to apply tools such as deposit limits or self-exclusion when requested or required.
  • Platform improvement: To understand how players use the platform — which games are popular, where technical issues occur, how the app performs on different devices — so we can improve the experience over time.
  • Customer support: To investigate and resolve account queries, transaction disputes and technical problems.
  • Legal obligations: To comply with any applicable legal requirements for record-keeping, verification or reporting.

4How Your Data Is Used

The data prk92 collects is used in ways that are directly connected to the purposes described above. In practice, here is how that looks day-to-day:

  • Your registration data is used to identify you when you log in, to process your transactions, and to personalise your account experience where relevant.
  • Your payment data is used solely to process deposit and withdrawal transactions. Payment account details are handled by payment processors — prk92 does not store full payment credentials internally.
  • Your activity data — games played, bets placed, session lengths — is used to provide game history in your account, to monitor for responsible gaming concerns, and to improve platform features. This data is not used for behavioural advertising.
  • Device and technical data is used for security purposes, to detect unusual login patterns, and to diagnose technical issues reported by players.
  • Support communications are retained for the duration of the resolution process and for a period afterward to maintain a record of how queries were handled.

Marketing communications: If you have opted into marketing notifications, prk92 may send promotional messages about bonuses, new games or cricket betting markets through push notifications or email. You can opt out of these at any time through your account notification settings. Opting out does not affect your ability to use the platform.

5Sharing with Third Parties

prk92 does not sell your personal data to third parties. We do share data with specific third-party service providers that are necessary for the platform to operate. In all cases, data is shared only to the extent required for the specific service being provided.

  • Payment processors: JazzCash, Easypaisa, Raast, bank networks and card processors receive transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
  • Game providers: Casino game studios and live casino platform providers may receive anonymised or pseudonymised session data to operate their games on the platform. Full personal data is not shared with game providers.
  • Identity verification services: When document verification is required, your identity documents may be processed by a third-party verification provider. These providers operate under strict data handling agreements.
  • Analytics and technical providers: Platform performance, error logging and usage analytics may be processed by technical service providers. This data is aggregated and does not identify individual players.
  • Legal requirements: prk92 may disclose personal data to law enforcement or other authorities if required to do so by applicable law, court order or legal process.

prk92 does not share personal data with advertisers, data brokers, or other commercial third parties for marketing or profiling purposes.

6Cookies and Tracking

The prk92 website uses cookies and similar tracking technologies to operate correctly and to improve the player experience. Cookies are small data files stored on your device that allow the website to remember your session, preferences and settings.

  • Essential cookies: Required for the website to function — session management, login authentication and security. These cannot be disabled without breaking core platform functions.
  • Functional cookies: Store your preferences such as language settings, notification choices and display options. These improve your experience but are not strictly required.
  • Analytics cookies: Used to understand how players navigate the site — which pages are visited, where sessions start and end, and what technical errors occur. This data is aggregated and anonymised.

The prk92 Android app uses similar session management and logging technologies to maintain your logged-in state and to collect crash reports and performance data. No third-party advertising SDKs are included in the app.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use account features.

7Data Security

prk92 takes reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These measures include:

  • Encryption of data in transit using HTTPS/TLS across all platform communications
  • Access controls limiting internal access to personal data to staff who need it to perform their role
  • Secure storage on servers with regular security monitoring and patching
  • Transaction data handled by PCI-DSS compliant payment processors
  • Regular review of security practices as part of platform maintenance

Despite these measures, no online platform can guarantee absolute security. If you believe your account has been compromised, contact prk92 support immediately. You are also responsible for keeping your own login credentials secure — do not share your password with anyone.

In the event of a security incident that affects your personal data, prk92 will notify affected players as soon as reasonably practicable, and will take steps to mitigate the impact of the breach.

8Data Retention

prk92 retains your personal data for as long as your account is active and for a period afterward to meet legal, security and operational requirements. The general retention approach is as follows:

  • Active accounts: Data is retained for the full duration of account activity.
  • Closed accounts: After an account is closed, core account and transaction records are retained for a minimum of five years to satisfy legal and audit obligations. This period may be extended if the account was subject to an investigation.
  • Support communications: Retained for a period of two years after the resolution of the relevant query.
  • Technical and analytics data: Aggregated and anonymised data may be retained indefinitely for platform improvement purposes. Individual-level technical logs are typically retained for 90 days.

Once the applicable retention period ends, data is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual player.

9Your Rights

As a prk92 player, you have the following rights regarding your personal data. To exercise any of these rights, contact [email protected] with your registered account details and a description of your request.

Right of Access

Request a copy of the personal data prk92 holds about you, including account information and transaction history.

Right to Correction

Ask us to correct inaccurate personal data held in your account. For example, a name spelling error or an outdated contact number.

Right to Deletion

Request deletion of your personal data. This right may be limited where we are legally required to retain certain records, such as transaction data.

Right to Restrict Processing

Ask us to limit how we use your data while a correction or deletion request is being reviewed.

Right to Object to Marketing

Opt out of marketing communications at any time through your account notification settings or by contacting support. This does not affect your use of the platform.

Right to Data Portability

Request your account and transaction data in a commonly used, machine-readable format where technically feasible.

prk92 will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before they are processed to ensure we are releasing data to the correct person.

10Children's Privacy

prk92 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires players to confirm they are 18 or older, and identity verification may be used to confirm age.

If prk92 becomes aware that a player is under 18, the account will be immediately suspended, access will be revoked, and any funds held will be subject to review. If you believe a minor has registered on the platform, contact us at [email protected] immediately with relevant details so we can investigate and act.

If you are a parent or guardian and believe your child has created a prk92 account, please contact our support team. We take underage access seriously and will take prompt action on any verified case.

11Policy Updates

prk92 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in legal requirements, or improvements in data protection practices. The date at the top of this page shows when it was last revised.

When material changes are made to this policy — for example, if we begin collecting a new category of data or change how data is shared — we will notify registered players through an in-app message or by email. Minor updates, such as clarifications of existing practices, may be made without specific notification.

Continuing to use the platform after an updated Privacy Policy has been published means you accept the revised terms. If you do not agree with changes to the policy, you should stop using the platform and request account closure.

12Contact Us

If you have questions or concerns about this Privacy Policy, about how prk92 handles your personal data, or if you want to exercise any of the data rights described above, please get in touch with our support team:

Privacy and Data Enquiries

Email: [email protected]

Please include your registered account username and clearly describe your request or concern. The support team handles data queries from Pakistani players and will respond within a reasonable timeframe. Identity verification may be required before your request is processed.

For information about your account terms and responsibilities, see our Terms and Conditions. For guidance on managing your gaming responsibly, visit the Responsible Gaming page.

Ready to Join prk92? Your Data Is in Safe Hands

Register your free prk92 account and start playing in PKR. Deposit via JazzCash, Easypaisa or bank transfer, and explore the full game lobby — slots, live casino, cricket betting and more — from your phone.

18+ only. Please play responsibly.